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Questions
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Will you place ads on my site?
Brontobytes will NOT place ads on your site. That is one of the many advantages of having a paid host....
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Are there any hidden fees?
Absolutely NOT, we have no hidden fees....
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Can I host Adult, Warez, IRC related sites?
Prohibited content or links include: IRC software, Pirated software, Hacking programs or archives, Warez sites, Distribution of music files or...
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Are your server's Unix / Linux, or Windows NT?
All servers at Brontobytes are Linux servers. We do not offer Windows based hosting....
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Do you support international domains?
Yes. We support all domain name extensions available throughout the world. The three most popular are .com, .net and .org....
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How soon will my account be activated?
For security purposes, all orders with Brontobytes are manually checked for fraud.Most Accounts are activated within 6 hours. In the...
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I already have a domain can I use it with your hosting? What are the steps?
Yes, if you already have a domain you can use it with our hosting plans. The first step is selecting...
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If I buy a hosting plan now can I upgrade when my website grows? Is there a charge?
Yes, you can upgrade at any point. Just submit a support ticket and let us know which plan you want...
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Is 10 GB/mo enough bandwidth for my website?
It should be more than enough for a web site that is not excessive in size (amount of pages) or...
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Transferring your hosting to us?
Hosting Transfer Process Ensure a seamless move. ZERO downtime in your host transfer! Yes, it can be done! The only...
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What control panel do you use and do you have a demo?
We use the lastest "stable" version of cPanel.Demo of cPanel is available. cPanel Demo (Username/Password: demo) Please note that some...
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Which brand of Web Mail do you use?
We use Squirrel Mail, Horde and Neo Mail....
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Do you offer Telnet or SSH access?
No, due to security reasons we do not offer telnet or shell access. You are still able to unzip files...
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Why was the order I placed marked as fraud?
A small percentage of Brontobytes' orders are marked as fraud. Every now and then, we mark someone who is actually...
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Can I order even though I do not live in Europe?
Yes, you can still order with us. We can host all international domain names and also we accept multi-currency payments...
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