Knowledgebase

Why was the order I placed marked as fraud?

A small percentage of Brontobytes' orders are marked as fraud. Every now and then, we mark someone who is actually legitimate as fraud for one of many reasons. Here are a few possibilities:

1. Your IP may have been too far of a distance from the listed address upon order.
2. The phone number we called to confirm may have been incorrect or was unanswered.

We apologize for any inconveniences. Don't worry, if you're who you say you are, your account will be setup.



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