I cannot Access my Website / Unban IP from Firewall

If you can't access your website and email, this is most likely due to your IP address being blocked by our firewall because of multiple failed login attempts (cPanel, FTP, Email/IMAP/POP3/SMTP, etc).

You can Unblock yourself, or someone else, by logging to Client Area > Support > Unban Center.

If you do not know your IP address, visit What is My IP Address from the computer you cannot access your website/mail.

  • 23 Users Found This Useful
Was this answer helpful?

Related Articles

How can I prevent my site from being hacked?

Typically, most sites are hacked because of poor passwords, older and exploitable software, or...

Block Bad Bots and Spiders using .htaccess

Below is a useful code block for blocking a lot of the known bad bots and site rippers currently...

Protect your WordPress from Brute Force Attacks

Recently, there was a worldwide, highly-distributed Brute Force Attack on WordPress sites....

What does File Permissions "chmod" mean?

To chmod a file means to set certain permissions. By default, all files uploaded to the server...

GET/POST Security with .htaccess

Below is a useful code to block out some common exploits for GET/POST values with .htaccessSimply...