What is an Inode?

An inode is a data structure used to keep information about a file on your hosting account. The number of inodes indicates the number of files and folders you have. This includes everything on your account, emails, files, folders, anything you store on the server.

- Soft limit can be exceeded for a period of time.
- Hard limit prevents user from writing data to disk.

How can I reduce my inode count?
Simply delete any files or emails you no longer need.

The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox.
Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit.
To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in ":fail: No such user here".

How do I fix the inode limit?
To increase the number of inodes on your account you will need to contact our support team. There is a charge for this service.

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