Create Email Accounts

How to create email accounts in cPanel. These accounts will be based off of your domain name(s). This tutorial will assume that you are logged into your cPanel.

Scroll down your main cPanel page to the section called Email, and click on the icon that says Email Accounts. This will open the main Email Accounts page.

If you scroll down, you will see that there is already an email account, listed with your cPanel username. This is the main account that every hosting account comes with, and is the "catch-all" for all un-routed email that comes to your domain. This default account has no quota, and cannot be deleted. We are now going to create a new account.

Click on the Create button. If you should have more than one domain in your account (for example, a parked domain, or addon domain) be sure to choose the correct domain from the pull-down menu for which you want to create your email account.

Once you have selected the correct domain, in the box that says email, you will write the name of the first account you wish to establish. This account can be what you choose. Your name, or an employee name can go here, such as Bob or Fred, or Nancy or you may put in a department name, such as sales, accounting, or customerservice without spaces. It should be written as one word, with no spaces. Give the account a password that you can remember, and enter it again to verify it. If it is too weak, it will not be accepted, and you will be prompted to try again. A strong password is very important to protect your email from hackers.

You now have your email account - something@yourdomain.x (.com, .net, .org, etc.). You then need to decide how much space of your hosting package you are going to dedicate to your mail. You have the option to set a quota limit of space. If you give it a set limit of a certain number of MB, and the box is full, you will get warnings to clean it out. You may also leave it as unlimited, but if you don't remember to check and empty it off the server, you run the risk of using all your server space. Emails in the trash/bin folder remain there for a limited period of time (30 to 60 days) and are then purged/deleted automatically. We strongly suggest keeping your inbox and folders clean and to delete emails that you no longer need or you risk reaching the allocated hosting storage space, which causes your website to stop loading. Delete emails and it returns to normal. We don't allow storing emails with large attachments for a long period because we are not a backup service. Make sure to download them to your computer or backup device/service.

After setting the quota, click on create account and you have completed creating your first email account.

Click on the Go Back button, and you will see your new address listed, along with a list of actions that you may perform on that account. You can change your password, change the mail quota, Delete the account entirely or even access webmail here. You can also configure an email client (Outlook, Outlook Express, Thunderbird, etc.) by clicking the Connect Devices. See email settings by clicking here.

After creating your first account, repeat for as many accounts as you and your plan allow. Remember to record the passwords somewhere safe so that you will be able to access the email for reading later. When you are done, click on the home icon in the upper left corner to return to your cPanel. This is the end of the tutorial. As always, if using a public computer, remember to close your cPanel by clicking on Logout rather than just closing the browser window.


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