Web Hosting Transfer Process
Ensure a seamless move. ZERO downtime in your host transfer!
Yes, it can be done! The only requirement is that you do NOT change your nameservers just yet nor delete your account with your current hosting company, until your new one with us is live (as guided below).
CASE A:
If your website is currently hosted on a server with cPanel.
- Establish a Web Hosting or Business Hosting account with us.
- Open a support ticket, providing us login credentials of your previous provider's cPanel account, and our techs will transfer your entire account (files, databases, emails, etc.) over in no time.
- Once your website is migrated (we will let you know when), go to your registrar and change your "NameServers" to those that are mentioned in our "Welcome email".
- Although, you may be able to see your site is on your new server within possibly 1 hour, please allow a complete 72 hour cycle before you delete your old hosting account with the other company.
CASE B:
Your website is hosted on a server without cPanel.
- Establish a Web Hosting or Business Hosting account with us.
- You'll receive an email with instruction on how to access your new hosting account with us (via the IP address or the hostname of the server, since your domain is still resolving to the previous hosting provider).
- Follow the instructions in that email to FTP or cPanel login, and Upload all of your files, create Databases (you can use phpMyAdmin to import data) and create your Email Account(s).
- Verify that everything is transferred over to your new hosting account.
- To transfer your emails, you will need to make use of an Email Client (e.g., Outlook or Thunderbird) to download all your emails to your PC and then upload them when ready, or you can use paid services. However, make sure not to cancel your old hosting until you transfer the emails as both need to be active to do so.
- Once verified that everything is working properly, go to your registrar and change your "NameServers" to those that are mentioned in our "Welcome email".
- Although, you may be able to see your site is on your new server within possibly 1 hour, please allow a complete 72 hour cycle before you delete your old hosting account with the other company.
