Why was the order I placed marked as fraud?

A small percentage of Brontobytes' orders are marked as fraud. Every now and then, we mark someone who is actually legitimate as fraud for one of many reasons. Here are a few possibilities:

1. Your IP may have been too far of a distance from the listed address upon order.
2. The phone number we called to confirm may have been incorrect or was unanswered.

We apologize for any inconveniences. Don't worry, if you're who you say you are, your account will be setup.

Was this answer helpful?

Also Read

Are your servers Linux or Windows?

All servers at Brontobytes are Linux. We do not offer Windows web hosting at this time.

Transferring your hosting to us?

Web Hosting Transfer Process Ensure a seamless move. ZERO downtime in your host transfer!Yes, it...

What control panel do you use and do you have a demo?

We use the lastest "stable" version of cPanel control panel.Demo of cPanel is available. Please...

What does "unlimited disk space & bandwidth" mean?

How much disk space and bandwidth will my plan include?There are no set limits on the disk space...

Do I have to pay VAT?

All prices listed on Brontobytes.com are excluding EU 19% VAT./p> Customers outside the...